Jonathan Kelley

Latest Posts

5 min read

POPIA and Email Data: How to Comply Affordably

How does POPIA apply to personal data in emails? Read about your organisation’s POPIA responsibilities and how to comply with them easily and affordably.

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5 min read

No email archiving? Here’s why you need it urgently

Some IT managers think dedicated email archiving is a nice-to-have solution their organisation can’t really afford. But when they end up in sticky situations like those described here, it becomes something they can’t afford to do without. Do you think an email archiving solution is a luxury your

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3 min read

Cloud email archiving: why now’s a good time for it

Increasingly, Cryoserver on-premises customers are switching to our cloud solution. There are many good reasons to do this: from improving accessibility for a flexible workforce, to saving money and reducing hassle. Here’s the case for moving now. How have you been managing to keep your business going in the

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4 min read

6 email productivity tips for working from home

Remote working could soon become a permanent option for many of us. It does present some challenges though, particularly with email. Here are ways you can overcome them and work more effectively with emails from home. When you’re physically distant from your colleagues and convenient office systems, email becomes

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1 min read

Monaco: Business Email Retention

Compared with other European countries Monaco's retention rules are relatively simple. Remember that although Monaco is not part of the EU and did not adopt the GDPR (General Data Protection Regulation), Monaco-based organisations that do business with people or organisations in EU countries must comply with the GDPR. This means

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1 min read

Luxembourg: Business Email Retention

With just a few exceptions, almost all document types need to be kept for 10 years. The General Data Protection Regulation (GDPR) applies, so you must not keep personal identifiable information, such as data about former employees, longer than is absolutely necessary. Retention Period Document Type/Related Emails 10 years

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1 min read

Belgium: Business Email Retention

Belgium has a range of laws affecting the retention of different document types. For the most part, documents can be divided into groups that must be retained for either 10, seven, five, or three years. The General Data Protection Regulation (GDPR) applies, and you must not keep personal identifiable information

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2 min read

The Netherlands: Business Email Retention

The length of time businesses need to keep most documents ranges from four weeks to permanently. Pay particular attention to employee records and data, as there are various retention periods for different types of these. The General Data Protection Regulation (GDPR) applies, so you must not keep personal identifiable information

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1 min read

Poland: Business Email Retention

The rules in Poland are quite simple. Documents/emails need to be kept for periods ranging from five years to permanently. One change to note, regarding employee records: whereas in the past businesses had to keep them for  50 years, it is now just ten. General Data Protection Regulation (GDPR)

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4 min read

Germany: Business Email Retention

Germany’s regulations are clear and precise about most commercial documents, but are not specific about personnel records (apart from those relevant to tax – see table below). So, for employee-related information, follow GDPR and store personal data for the shortest time possible.

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1 min read

France: Business Email Retention

Depending on the document/email type, retention periods in France range from one to 30 years. The General Data Protection Regulation (GDPR) applies, so you must not keep personal identifiable information longer than is absolutely necessary.

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3 min read

What is email journaling and why do you need it?

When people talk about keeping emails, they can use three terms: backing up, archiving, and journaling. Some use the words interchangeably, not realising that these are three distinct processes. You can save your organisation time, money and trouble by understanding their different meanings. Backing up, archiving, and journaling Email backup

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1 min read

Exchange Server Vulnerabilities

Tens of thousands of Exchange servers are at risk from four zero-day vulnerabilities. Find out if yours is, and what you can do.

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5 min read

California’s privacy laws, CCPA and CPRA

CCPA and CPRA increase Californians’ privacy rights. Learn how they impact business and how to stay compliant with email archiving.

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5 min read

Akbit Partner Story

Warsaw-based distributor AKBIT used to partner with another email archiving vendor. Then they discovered Cryoserver and, getting to know us and our product, decided to work with us instead.

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3 min read

New Zealand Privacy Act 2020

New privacy laws are in force across New Zealand. They affect all organisations, including those based overseas that are doing business in the country. If you’re in charge of your organisation’s data, find out about the changes and how you can safeguard personal information compliantly.

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4 min read

Australia Privacy Act 1988 reforms & GDPR

Australia’s proposed Privacy Act reforms could affect all organisations. Find out how to keep yours compliant with email archiving.

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3 min read

How to Export PST Files in Outlook

Like to free up valuable space on your mail server? Then back up Outlook emails by exporting PST Outlook files.                                           You might never have heard of a Personal Storage Table. It’s more commonly known as a PST, a file format used to back up messages, calendar details, and tasks.

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3 min read

How To Add a Signature In Outlook

It’s good business practice for your emails to include a signature. This usually contains, at the bare minimum, the sender’s name, and may include other details, such as their position in the organisation, their email address and their phone/mobile number.

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3 min read

IT Managed Services Partner Story

Phil Taylor is managing director of Cryoserver partner IT Managed Services Limited (ITM), based in Skelmersdale, Lancashire, England. Founded in 2007, ITM is a remote, outsourced help desk for small to medium-sized companies. Since its early days it has focused on cloud-based systems. Phil says, “We saw that hosting systems

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7 min read

Kite Distribution Partner Story

Kuldip (“Kip”) Tumber is a founder and director of Kite Distribution, a UK-focused value-added distributor based in Leicester. Established in 2014, his firm specialises in bringing innovative and disruptive technologies to the UK channel. It’s one of the country’s fastest-growing mid-tier distributors. Kip believes Kite’s growth is

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3 min read

Universal Smart Cards Customer Story

Alasdair Nutt is Sales Manager at UK-based Universal Smart Cards. The firm is a market leader in the supply and implementation of smart cards for access control, PC security, identity, events, government, and leisure. In his work, Alasdair sends and receives between 100 and 200 emails each week. Some of

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4 min read

2020 Round-Up

Highlights, trends, and a heads-up or two Well, this year has been unusual, hasn't it? I wonder how many emails in your Cryoserver archive start something like "Hope you're keeping well in these unprecedented times . . ." Cryoserver has been fortunate. 2020 has been good to us in a number of ways:

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1 min read

Cryoserver voted Top 10 Cloud/SaaS vendor

Email archiving provider Cryoserver won a Top 10 Cloud/SaaS vendor award at Britain's Reseller Choice Awards Gala, held virtually, on December 10 in London. Cryoserver is the only email archiving provider in the Top 10, a group which includes global leaders such as AWS and Microsoft. It won the

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3 min read

Know your data purpose.

Knowing the original purpose for which you obtained personal data is the key to unlocking the conundrum that is data retention.  We know all too well, having advised many, that businesses are struggling with the concept of data retention, what they should retain, for how long, what they should delete

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3 min read

RD Group Partner Story

In 2018, Dirk Robinson was faced with a challenge. Micro Focus had just acquired GWAVA, the email archiving solution his company, Robinson Distribution (RD Group), had distributed for the previous 15 years. As Micro Focus had its own channel distributor, Dirk’s firm was left without an archiving product to

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3 min read

E-Support Partner Story

Christian Zimmermann is an ICT expert and entrepreneur. In 2003, he founded IT support company e-support, in Bern, Switzerland. Back then, the archiving of emails had only just started to become an issue for businesses

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3 min read

Intapeople Customer Story

From PSTs to proper archiving: why a recruitment firm chose us Rob Samuel needed a thorough and secure way to archive his employer’s emails. For the past few years, the IT Manager of a Cardiff-based recruitment firm had been backing up Exchange 2013 with an EVault-based product, and storing

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3 min read

SIS Customer Story

From Mimecast to Cryoserver: a recent convert’s experience SIS (Sports Information Services) is the leading supplier of 24/7 betting services to retail and online operators globally. They provide high quality live and virtual content, ranging from broadcasts of horse racing and greyhounds to feeds of other sports data.

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2 min read

Maples Customer Story

How a law firm’s email archiving solution makes workers’ lives easier Leeds-based Nick Jarvis is Messaging Engineer at a multi-jurisdictional legal/financial firm. They provide a range of fiduciary services from their offices around the globe. Since 2006, the organisation has used an on-premise version of Cryoserver to archive

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2 min read

Logicalis Partner Story

Why a global IT services provider chose us for its clients’ email archiving Logicalis is the largest IT services company in the Channel Islands. They offer a comprehensive range of Information and Communications Technology solutions and services to businesses around the world. Their client base spans every industry sector, with

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2 min read

More Group Customer Story

Why an accountancy firm moved from Mail Store to us for its email archiving Chandresh Varsani is a longstanding client and friend of our Cryoserver team. He’s worked with our email archiving solution on and off –  and now on again. We first met him when he was a network

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14 min read

How to Migrate to Office 365

Planning to migrate your email to Microsoft 365/Office 365? Here are the standard steps - plus a big money-and-time-saving tip Migrating email to Office 365, or Microsoft 365 as it’s now known, may seem daunting at first. But if you break the process down into smaller parts, or

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4 min read

How to Archive in Outlook

Want to free up space on your mail server? First you’ll need to archive Outlook emails. Here’s the standard way to do it manually, followed by an even easier way. “What does archiving emails do in Outlook?” people ask me. The simple answer is, it prevents your Outlook

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1 min read

Brook Hill School Customer Story

Brook Hill School is a competitive boarding and private school that relies on Cryoserver for compliance, and has seen fantastic engagement from its staff using Cryoserver. Brook Hill also makes use of some of the great additional features offered by Cryoserver, like attachment stubbing and business continuity. Why did they

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2 min read

North Warwickshire Council Customer Story

North Warwickshire Borough Council originally purchased Cryoserver as an email archiving tool to help deal with Freedom of Information (FOI) requests. Today the council has seen Cryoserver develop into an extremely popular day-to-day tool, used by the entire council; more than 300 people. Email Archiving Problems & Solutions1. Freedom of

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2 min read

Silchester Customer Story

Silchester is an equity investment firm operating in one of the most heavily regulated industries. Silchester’s use of Cryoserver began for compliance reasons, and evolved into more than just a great way to meet regulations. The company has seven subsidiaries and has implemented Cryoserver in many of them, where

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1 min read

Guildford Borough Council Customer Story

Guildford Borough Council is one of Cryoserver’s longest standing users. They have followed the development of Cryoserver over the years and the introduction of email archiving features which are now some of our largest benefits. We spoke to Vincenzo Ardilio: How does your organisation use Cryoserver?We use it

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2 min read

Red Customer Story

Red are a multi-national SAP solutions provider. They have a team of in-house IT experts with high standards when it comes to their technical solutions. Red have used Cryoserver for a number of years. In that time, Cryoserver have been able to supply different delivery methods to fit Red’s

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3 min read

Ultra Electronics Customer Story

Ultra Electronics (Ultra) Precision Air and Land Systems are a provision leader in aerospace and electronic equipment. Due to the highly regulated nature of their industry, they needed to purchase an email archive solution which stored all email and made finding it simple. Ultra purchased Cryoserver in March 2016, and

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