We are the email archiving experts.

Cryoserver protects your emails in a secure, tamper-evident environment. Available as either an on-premise solution or a cloud-based service, it’s easy to use, with an intuitive search interface.

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  • Free 14-day trial
  • Easy Setup & Migration
  • Excellent Support
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Meet Cryoserver

Email Archiving. Solved.

Cryoserver is an email archiving solution. It stores copies of your emails in an archive and turns that data into a useful repository for everyday use. You can be safe in the knowledge that any business-critical information sent or received using email or IM is stored securely in Cryoserver, where it is instantly retrievable. It is available either as an on-premises or a cloud solution. For a quick introduction, watch the following video.

  • Secure Archive
  • On-Premise or Cloud
  • Emails & IM

Secure Storage.

Cryoserver securely stores your organisation’s emails in the archive, in an encrypted repository, compressing and de-duplicating the data on the way into the storage. Typically, we reduce storage consumed by 30–⁠40%. The archived data can be moved through different storage tiers, including support for S3, so that you can reduce the ownership costs for preserving the emails over long periods. Contact us for more information.

  • 30%~ reduction in Storage.
  • S3 Support
Cryoserver Email Storage

Lightning Fast Archive

Tested for scalability, Cryoserver can process and archive 200 emails per second – and still deliver results within a second or two. Most search queries are completed in milliseconds, enabling you to recover emails almost instantly. Put simply, Cryoserver is a valuable tool that boosts your day-to-day productivity and business efficiency.

  • Scale Tested
  • Millisecond Search Results
Average search query time. Searching over 5 years of data.
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European Union Compliance

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Security Exchange Commission

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Financial Conduct Authority

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European Union Compliance

Also, FCA, FINRA to Data Privacy Legislations including DPA to Human Rights.

Built for Compliance.

Whether you need to comply with a regulatory body, local legislation, or EU GDPR or Data Privacy requirements, you can be fully compliant with Cryoserver. Thousands of organisations have adopted our solution to help them meet the increasing regulatory needs being imposed on them.

  • Financial Compliant
  • GDPR Compliant
What they say

Customers trust us

Our customers range from government departments to blue-chips, household names, charities, and education institutions; from financial companies to legal firms; from NHS Trusts to the healthcare sector, manufacturers and SMBs. All use our solution on a daily basis. Many use it for eDiscovery, enabling HR, legal and compliance departments to identify and understand the full picture of the eDiscovery request within seconds or minutes.

Check out some of our amazing customer stories and how Cryoserver has helped save the day for their organisations:

Cryoserver is like a comfort blanket, it gives us reassurance of authenticity in every detail of company communication inside and out.
— IT Director
‘Best new technology I have ever implemented’
— IT Director
Cryoserver works brilliantly for our needs and at the moment I wouldn’t change a thing
Support is second to none, great response times & no issues
— Exchange Administrator
Finding data that would have taken all day to retrieve before now only takes minutes with Cryoserver.
— Project Manager
In terms of searching, Cryoserver has saved hours of people’s time.
— Senior Support Technician
Very prompt and detailed responses. Superior to other vendors.
— Group IT Director

Frequently Asked Questions

How long are companies allowed to keep email?

Companies should carry out a risk analysis and decide an appropriate retention period. Seven years is often selected, as contract disputes are time-expired after this time. If contracts are being made or altered via email, then relevant emails should be kept until the liability expires. Longer retention periods are needed for those regulated industries mandated to keep records for longer periods. For example, pension advice given via email should be retained for up to 100 years. It is perfectly acceptable for an organisation to keep all its email for the longest mandated retention period even if ALL email doesn’t need to be preserved for that length of time.

Can you capture instant messaging?

Cryoserver can archive instant messages (Teams, Slack and others) from a variety of different sources and preserve the IMs in a separate repository to the email, giving you a single pane of glass for searching both.

Can companies keep and read private email?

Yes, because private email sent to a company’s email domain (user@clientdomain.com) belongs to the company and not the individual at that company email address. Norton Rose and many others demonstrate the risk any company faces from ‘private’ email. Clearly, the company has a right to mitigate that risk by preserving, making searchable, and retrieving and reading any and all email entering or leaving its email domain.

How do you prove an email’s integrity?

Cryoserver is configured to ensure that each and every email sent or received by a company (including internal email) is captured. As each message arrives at Cryoserver a digital fingerprint of the entire message is taken, and this is recorded with the message in an encrypted and compressed format. If a message is retrieved from Cryoserver its digital fingerprint is recalculated (after it has been uncompressed and decrypted) and this is compared with the digital fingerprint recorded when the message was received. It is therefore possible to prove the content of a message has not been tampered with in any way since it was received.

How do you get old email into Cryoserver?

Legacy mail can be loaded into our solution. We have developed various tools to assist with this process depending on the originating source of the email. These tools de-duplify and compress emails. This means that the space old emails take up in Cryoserver is often a lot smaller than the original source of the messages.

What makes Cryoserver different to other archiving products?

Whilst both it and other archiving products address email storage concerns, Cryoserver has the added benefit of addressing compliance and regulatory issues as well. This coupled with an easy-to-use, intuitive search interface and flexible delivery options means Cryoserver is an excellent email archiving solution.

Are companies allowed to keep everything?

Yes, as long as they can justify doing this, and demonstrate they’ve carried out a formal process to decide what to keep and how long to keep it for.

Book a demo of Cryoserver with us today.

  • Free 14-day trial
  • Easy Setup & Migration
  • Excellent Support
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