--- title: 2021 Round-up date: 2021-12-30T05:10:00-08:00 author: admin canonical_url: "https://www.cryoserver.com/blog/2021-round-up" section: Blog --- ![2021 Round-up](https://cynical-zorilla.transforms.svdcdn.com/production/photo-1629839958207-5400ab5e1e7f-cropentropycstinysrgbfitmaxfmjpgixidMnwxMTc3M3wwfDF8c2VhcmNofDN8fDIwMjJ8ZW58MHx8fHwxNjM4NDYxMjY3ixlibrb-1.2.1q80w2000.jpg?w=1920&h=1080&q=100&fm=webp&fit=clip&dm=1727093439&s=17d6052e10d38f08123c0b02e1f4e159) Dec 30, 2021# 2021 Round-up I hope you and your organisation have had a good year – at least better than the last one. The world has been rocked by one crisis after another, and the pandemic has disrupted supply chains and caused a global chip shortage. Fortunately, our customers have been able to rely on Cryoserver to keep running quietly in the background, archiving their organisations’ emails. With many people still working remotely, our solution has been helping them find the important emails they need quickly. Cryoserver is also assisting employers in dealing with another consequence of working from home:[ “overemployment”,](https://www.bbc.com/worklife/article/20210927-the-overemployed-workers-juggling-remote-jobs) that is, people taking on second, secret jobs. --- ### A new use for Cryoserver: preventing “overemployment” Our solution helps HR to spot an unusual decline or increase in emails being sent from or received by a particular user. We also keep a record of all those emails. HR can use these facts to deter employees from moonlighting. They can also identify someone who’s working at a second job in their first employer’s time and prove it to an employment tribunal. --- ### Top IT stories of 2021 Some of us have had to tackle even bigger challenges this year, including: - Accenture with its ransomware attack - All the companies and US government agencies impacted by the SolarWinds hackers - Facebook’s outage, caused by an engineering error “[of our own making](https://engineering.fb.com/2021/10/05/networking-traffic/outage-details/)” (admits VP of Engineering and Infrastructure, Santosh Janardhan) Wasn’t it fascinating, at least for the rest of us, to learn about Facebook’s DNS and BGP breakdowns? With security passes rendered useless,[ engineers had to physically access data centres](https://www.datacenterdynamics.com/en/news/facebook-blames-major-outage-on-maintenance-work-effectively-disconnecting-facebook-data-centers-globally/) to fix the problem. --- ### Facebook shows the value of email archiving Also affected by Facebook’s outage was Instagram, some of whose employees were reported to have said the disruption was[ karma for the whistleblower ordeal](https://www.cnbc.com/2021/10/04/facebook-workers-lose-access-to-internal-tools-following-outage.html) that preceded it. Frances Haugen’s revelations led to[ Facebook ordering employees to retain all internal communications and documents going back five years](https://www.nytimes.com/2021/10/27/technology/facebook-legal-communications.html). The company was preparing for inquiries that had been launched by governments and legislative bodies. If only Mr Zuckerberg had installed Cryoserver, he wouldn’t have to worry about email retention. Then there were the Wall Street’s banks. In October,[ it was reported](https://www.reuters.com/legal/litigation/exclusive-us-sec-opens-inquiry-into-wall-street-banks-staff-communications-2021-10-12/) that the U.S. Securities and Exchange Commission (SEC) had opened an inquiry into how the banks keep track of employees' digital communications. Fortunately, organisations that have implemented Cryoserver will have copies of all their emails securely preserved for any investigation. --- ### Welcome to our new customers We’ve grown by about 28% in the last year, doubling new customer sign-ups since December 2020, thanks in part to businesses recovering from the pandemic. Email usage keeps growing too, and we continue to see high volumes 319.6 billion being sent and received by our customers. As you may know, one of the major trends in IT is the shift to as-a-service consumption. > **319.6 billion** > Estimated number of emails sent and received globally, per day, this year, according to[ Statista](https://www.statista.com/statistics/456500/daily-number-of-e-mails-worldwide/), who forecast it growing to 333.2 billion per day in 2022. Cryoserver is part of this trend. Organisations are migrating to growing to 333.2 billion per cloud-based email and moving from their on-premises Cryoserver to our CryoCloud subscription service. --- ### Product improvements Our solution continues to evolve, and we’ve added six distinct enhancements for you and your users this year: 1\. **An Outlook task pane and React UI** – This is for Cryoserver.online, to help you find emails in your archive. 2\. **An S3 storage add-in** – It helps you to free up space on your local disk by moving archived email files to an S3 type store. 3\. **OAuth authentication** – for passwordless login to Office 365 / Azure. 4\. **Export direct to PSTs from Cryoserver Cloud .online and on-premises solutions** – This is in addition to PDF and .EML formats. 5\. **OKTA** – a cloud-based, multi-factor authentication service. 6\. **More focused searches** – Now, users can fine-tune their search in Current Folder, Sub Folders or all Folders --- ### More kudos Earlier this year, email utility software and solutions provider[ Exclaimer](https://support.exclaimer.com/hc/en-gb/articles/4403989043985-Discontinued-Questions-and-Answers?utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-8zPpIE8WBmS-EZwRE1qbCvg_3E8yU-6f4oma0x9kjMkTjNtap2KoebdLQCXLkAjABogo1d) discontinued their email archiving solution. Cryoserver was a beneficiary of this, as Exclaimer kindly encouraged their archiving customers to migrate to us. Then, in October, we had more welcome news from[ Digital.com](https://digital.com/), a leading independent review website for small business online tools, products, and services.They judged us to be a provider of the[ best email archiving software](https://www.prweb.com/releases/digital_com_names_best_email_archiving_software_of_2021/prweb18269273.htm) of 2021 ### Voted Top 10 again We’d like to thank our customers and partners, who helped us end the year on a high. This December, Cryoserver was voted one of the Top 10 Cloud Vendors in Britain’s Reseller Choice Awards – for the third year running. We are flattered to be recognised among these respected companies: 1. Microsoft 2. AWS 3. Datto 4. Acronis 5. Google 6. Connectwise 7. Cryoserver 8. Kaspersky 9. Sophos 10. VMWare --- **Looking ahead** We’re aiming to launch our Teams archiving module in 2022. This will enable Cryoserver to archive your organisation’s Teams chats without the need for third-party utilities. On behalf of my team, I’d like to thank our customers for continuing to use our solution, and our partners for their loyal support, over the past year. We wish you a happy Christmas and look forward to helping you have a prosperous 2022. ## Read *More* [ ![How to Best Manage FOI Requests](https://cynical-zorilla.transforms.svdcdn.com/production/photo-1563920443079-783e5c786b83-ixlibrb-1.2.1q80fmjpgcropentropycstinysrgbw2000fitmaxixideyJhcHBfaWQiOjExNzczfQ.jpg?w=1024&h=512&q=100&fm=webp&fit=crop&dm=1727093384&s=e231384073da0d181cf82b5da3199ba3) Sep 23, 2024## How to Best Manage FOI Requests ### Freedom of Information requests are a key element of the Freedom of Information Act 2000. Any… ](https://www.cryoserver.com/blog/how-to-best-manage-foi-requests "Go to Story") [ ![Artificial Intelligence - A Blessing or a Curse?](https://cynical-zorilla.transforms.svdcdn.com/production/photo-1531746790731-6c087fecd65a-ixlibrb-1.2.1q80fmjpgcropentropycstinysrgbw2000fitmaxixideyJhcHBfaWQiOjExNzczfQ.jpg?w=1024&h=512&q=100&fm=webp&fit=crop&dm=1727093319&s=44ed80da2ee78008430022cfe4a9ff45) Sep 23, 2024## Artificial Intelligence - A Blessing or a Curse? ### Artificial Intelligence (AI) is a growing market that will effect nearly every business and person… ](https://www.cryoserver.com/blog/artificial-intelligence-a-blessing-or-a-curse "Go to Story") [ ![Australia Privacy Act 1988 reforms & GDPR](https://cynical-zorilla.transforms.svdcdn.com/production/photo-1515861461225-1488dfdaf0a8-cropentropycstinysrgbfitmaxfmjpgixidMXwxMTc3M3wwfDF8c2VhcmNofDJ8fGF1c3RyYWxpYXxlbnwwfHx8ixlibrb-1.2.1q80w2000.jpg?w=1024&h=512&q=100&fm=webp&fit=crop&dm=1727093411&s=04c0fc2ff3aae3b5b2d397addb108965) Sep 23, 2024## Australia Privacy Act 1988 reforms & GDPR ### The Australian Government is reviewing the Privacy Act 1988. The proposed reforms could affect… ](https://www.cryoserver.com/blog/australia-privacy-act-1988-reforms-gdpr "Go to Story") [ ![5 Common Misconceptions About Email Archiving](https://cynical-zorilla.transforms.svdcdn.com/production/photo-1506704810770-7e9bbab1094b-ixlibrb-1.2.1q80fmjpgcropentropycstinysrgbw2000fitmaxixideyJhcHBfaWQiOjExNzczfQ.jpg?w=1024&h=512&q=100&fm=webp&fit=crop&dm=1727093363&s=811354f9383298612a8a39fee2f1817c) Sep 23, 2024## 5 Common Misconceptions About Email Archiving ### Email archiving can often be misunderstood. To some, it may seem like a good idea but they’re… ](https://www.cryoserver.com/blog/5-common-misconceptions-about-email-archiving "Go to Story") [ ![Email Archiving Compliance Laws in Europe](https://cynical-zorilla.transforms.svdcdn.com/production/photo-1575320178462-6d6c80cef1f6-ixlibrb-1.2.1q80fmjpgcropentropycstinysrgbw2000fitmaxixideyJhcHBfaWQiOjExNzczfQ.jpg?w=1024&h=512&q=100&fm=webp&fit=crop&dm=1727093343&s=f288b06dfd335240eb2195910d1818c4) Sep 23, 2024## Email Archiving Compliance Laws in Europe ### As of 2018, almost 125 billion business emails are sent each day. Using email to maintain existing… ](https://www.cryoserver.com/blog/email-archiving-compliance-laws-in-europe "Go to Story") [ ![Employee email blunders: how to stop them causing reputational damage](https://cynical-zorilla.transforms.svdcdn.com/production/photo-1603792907191-89e55f70099a-cropentropycstinysrgbfitmaxfmjpgixidMnwxMTc3M3wwfDF8c2VhcmNofDJ8fG1pc3Rha2V8ZW58MHx8fHwxNjM3NjY3MjAyixlibrb-1.2.1q80w2000.jpg?w=1024&h=512&q=100&fm=webp&fit=crop&dm=1727093438&s=3d6e620b70bc11d5e38f2a6b23e56b2c) Sep 23, 2024## Employee email blunders: how to stop them causing reputational damage ### Email mistakes like the ones described here can hurt your organisation’s reputation and cost you… ](https://www.cryoserver.com/blog/employee-email-blunders-how-to-stop-them-causing-reputational-damage "Go to Story")