Information Management Award
Forensic and Compliance System announce that an independent panel of expert judges chose the company's Cryoserver email archive solution product to be a finalist in the competition for a prestigious IM2005 award in the Email Archive category. The Information Management Awards - the premier European recognition of innovation and excellent in business information management - acknowledge groundbreaking products and solutions that deliver tangible business benefits.
Customer Quotes
“We thought Cryoserver was better than the other email archive products, which were mainly archiving with little bits added on to it, Cryoserver seems to be the full package. It ticked the boxes for a lot of people.”
Guildford Borough Council (Local Government)
“We bought Cryoserver from much more of a email compliance point of view and then suddenly discovered we could change the way we work through the use of Cryoserver.”
Ramboll Whitbybird (Manufacturing)
Butler Group review
Butler Group is the premier European provider of Information Technology research, analysis, and advice. Founded in 1990 by Martin Butler, the Company is respected throughout the business world for the impartiality and incisiveness of its research and opinion.
Cryoserver Provides e-mail Archiving with a Difference
Published: 17 Feb 2006
Cryoserver is an e-mail archiving appliance vendor with a difference. It specialises in forensic archiving and compliance, which is a difference in emphasis from most e-mail archiving vendors. Cryoserver archives e-mails from the journal, making a forensic record of fact to satisfy both data protection and privacy requirements. At first glance this is no different to how other e-mail archiving products work, in that they too can archive from the journal. However, there is an important difference and this is that in other systems archiving from the journal is an option, and e-mails can also be archived selectively. With the Cryoserver solution archiving from the journal is the only option, and it is fully automated to prevent users from tampering with the system to exclude specific e-mails from the archive. Again other vendors can offer this functionality, but the real differentiator is in proving to a regulator or court that every e-mail has been captured, which may not be possible with a system where e-mail can be selectively captured.
All deletions within the archive are handled as audited events, and holds can be put on e-mails to prevent them from being deleted. Another differentiator for Cryoserver is that all searches are fully audited so that a court can see the entire process that took place to produce a set of e-mails including how the search was refined, which is something that is missing in many of the e-mail archiving products.
On the hardware side, Cryoserver provides a choice of platform for the appliance, enabling organisations to deploy hardware from a vendor that they are familiar with. It is delivered with the Linux operating system, and all of the software is pre-installed. it is configured and tested, and supplied with tamper evident seals. If any repairs have to be made, the tamper evident seals are replaced afterwards, so it can be proved to a court of law that the appliance has not been interfered with.
The importance of implementing an effective e-mail archiving solution has again come to the fore with the record fine of US$15 million levied against Morgan Stanley by the Securities and Exchange Commission (SEC) in the US for a failure to preserve e-mails. The company could not guarantee that it had produced all e-mails relating to a pending lawsuit in May last year, when it received a US$1.58 billion judgement against it. This is a problem faced by many organisation and despite the plethora of high profile cases of major organisations failing to retrieve e-mails in a timely manner, organisations are still failing to put e-mail archiving solutions in place.
Implementing a product such as that from Cryoserver would have enabled Morgan Stanley to prove to the court that it had discovered all of the requested e-mails, and this process could have been completed in a short period of time.
With e-mail now admissible as evidence in a court of law, e-mail archiving has become an integral part of e-mail management. Monitoring e-mail traffic, which implementing an archive helps to do, enables organisations to discover mistakes quickly and also helps to resolve disputes before they end up in court. With regulators and courts becoming tougher and levying higher fines, the cost of a single litigation or discovery process would more than pay for a product such as that from Cryoserver. Implementing e-mail archiving would have saved Morgan Stanley from brand damage, and would have removed the need for an expensive discovery project, which failed to prove that it had produced all of the requested e-mails.
Sue Clarke