London, UK - Today just about every business and organization does a lot of their work by email.  The National Centre for Young People with Epilepsy (NCYPE) charity is no exception. When they needed help organizing and storing their emails, NCYPE turned to the Cryoserver email archiving solution.

The center realized they needed an email archiving software solution for compliance and organizational reasons. "As we have vulnerable children and students living and studying on our campus and using our systems, our biggest concern has always been around safeguarding their information," explains Eddie Erasmus of NCYPE.

NCYPE provides high quality education, assessment, training and support services at its UK campus and advocates better health, education and support services for children with epilepsy. The center offers a residential special school and a further education college, both of which deliver high quality learning, and 24-hour home-from-home care. The NCYPE also provides diagnostic and rehabilitation services as well as training and support for professionals, parents, and young people with epilepsy.

"More and more email plays a role in providing assistance. We have had several cases where we were certain that email could have played a significant part in an investigation, but because we did not have a reliable archiving system that met regulatory standards, we were unable to include email in our investigation," explains Erasmus. "We realized we needed a compliance solution that would meet the standards."

Like a black box airplane data recorder, Cryoserver's archiving software records all of the electronic communication going into or out of an organization. Delivered as an archiving appliance or as software, Cryoserver stores the emails in a secure, tamper-evident repository, where they can be easily retrieved, meeting compliance and legal requirements.

NCYPE knew they needed an email archiving appliance that would help collect and store email, but they wanted a system that would be easy to do searches in - and would provide evidence that would be admissible in court if necessary. They also found that archived emails became part of their business records and were an important component of dealing with their many external business partners.

"I evaluated different archiving systems and Cryoserver came out top in every way- ease of use, compliance, cost, etc.," observes Erasmus. "The Cryoserver team was very friendly and easy to deal with. There was no fuss around procurement, installation, training or support -throughout the whole process. The system has now been up and running for a month and all seems good, we have just rolled personal access to all users out across site."

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